- How to place an order?
You can select your favorite items on the website, add them to your cart, and follow the prompts to complete the checkout.
- What payment methods are supported?
We support a variety of secure and convenient online payment methods. Please check the available options on the checkout page.
- How long does it take to ship after placing an order?
Generally, orders will be processed and shipped within 1-3 business days. There may be slight delays during holidays.
- How to track my order?
After your order is shipped, we will provide a tracking number. You can track your order in real time through the logistics company’s official website.
- Can I modify or cancel my order?
If your order has not yet been shipped, you can contact us as soon as possible to try to modify or cancel it.
- Can I return or exchange the goods if I am not satisfied?
We support returns and exchanges under certain conditions. Please refer to our return and exchange policy for details.
- What should I do if there is a problem with the goods I receive?
If you encounter damage, incorrect delivery, or other issues, please contact us immediately and provide your order information. We will handle it as soon as possible.
- What is the shipping area?
Currently, we primarily support domestic delivery. Specific coverage areas depend on the logistics company’s availability.
- How long will it take to receive my goods?
Delivery typically takes 3-7 days after shipment, depending on actual logistics conditions.
- How can I contact customer service?
You can contact us through the following methods:
Email: gildedChoice@outlook.com
Phone: 13648753651